Return Your Device

Something didn't go well?

We pride ourselves on prompt response time and reliable service. Our goal is to provide same day or next day service whenever possible to ensure you’re always safe.

Spark Alert keeps our return policy simple – just like our products and service, because your life is complicated enough. Starting on the day you receive your new system, you’ll have 30 days to try the system out and experience how the Spark Alert performs for you. We are so confident you’ll love your Spark Alert system that we will provide a complete refund (and free return shipping) if you are not fully satisfied for any reason — no questions asked.